5 Underused Ways to Create Facebook Ads that Get Noticed

Facebook is still king of the social networks in terms of having the largest social audience. And given that the average user spends over two hours per day on the social network, this presents a huge opportunity for businesses to not only connect with their customers but also grow their customer base.  (More)

5 Social Media Metrics All Small Businesses Should Be Tracking

The metrics don’t lie. They tell us if our social media strategy is working, and they provide us with invaluable information about our users, the type of content they prefer, and where to focus over time. However, there are some social media metrics that can be a little deceiving and give you a false sense of social media success.  (More)

2015 Brought Big Changes in Social Media

While we all know that we need to get social to enhance our brand presence and engage our customers online, it is increasingly challenging to do so. If you are having trouble keeping up with all of the changes happening across all of the social media channels, you’re not alone.  (More)

Instagram for Business | Best Practices

Today’s consumer wants to see your brand in practice. They don’t want to read about it, and they certainly don’t want to go digging around for examples of people who love it. They want to see your products being used and they want to get insight into the company who made them.  (More)

Pinterest for Business | B2C and B2B Best Practices

Pinterest has come a long way in the last five years. What began as a social network for DIY-loving moms and recipe-hungry foodies has transformed into an essential marketing tool for both B2C and B2B brands. Pinterest users are motivated consumers. According to Pinterest, 93 percent of Pinners have shopped online in the past six months.  (More)

Social Media Metrics That Matter

How do you measure social media metrics in a way that is meaningful for your business? While it is okay to track “vanity metrics” like followers or likes, businesses tend to confuse this as an achievement versus what it really is – an opportunity.  (More)

Social Media Tip | Facebook Admin Roles

Social Media Tip
Q. What are the different administrative roles on a Facebook Page?  A. There are five different page administrative roles defined within Facebook. Only an Admin can add, change or a delete access to a Facebook Page. Given that the default setting is Admin, make sure you set the proper role for the person you are adding to your Facebook Page.  (More)

5 Tips for Social Media Success

“Without a solid plan in place, social media will only amplify noise.” ~ Sharad Verma, Bright Blue Wave Founder A Gallup study released in June 2014, revealed that, on average across four broad demographics, 35% felt social media had some to a great deal of influence on their purchasing decision.  (More)

Turning Customer Complaints into Customer Loyalty

” … for there is nothing either good or bad, but thinking makes it so.” ~ Hamlet quote (Act II, Sc. II) How do you handle negative comments? We get asked this question all the time, and it is a valid question. But businesses are asking the wrong question.  (More)

What is Paper.li?

We are frequently asked, “What is Paper.li?” So we thought we would take this opportunity to explain the basics. Should you use it? It depends. Paper.li curates socially shared content, articles, photos, and videos from across the web.  (More)