Q. What are the different administrative roles on a Facebook Page?
A. There are five different page administrative roles defined within Facebook. Only an Admin can add, change or a delete access to a Facebook Page. Given that the default …
It is that time again to reflect on the past year in social media, and this was a banner year for terrible corporate tweets. Watch as Fast Company Senior Editor Jason Feifer revisits the most egregious twitter faux pas of …
Turning Customer Complaints into Customer Loyalty
” … for there is nothing either good or bad, but thinking makes it so.” ~ Hamlet quote (Act II, Sc. II)
How do you handle negative comments?